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Store Policy

Shipping Policy:

Items ordered and paid for during business days will be shipped in 2-4 business days, unless otherwise noted in the website banner. We primarily ship through FedEX. After leaving our facility, FedEX typically delivers in 3–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped.

All orders placed outside of the United States ship for free with a purchase over $80. Orders under $80 or subject to shipping carrier prices. 

**We do ship outside of the United States. That shipping calculation will be determined at checkout. Not responsible for any charges by customs. 

We also offer Same-Day Shipping (excluding Sunday's) which can me selected as an option during checkout. 

Order Issues:

If you have any problems with your order, (items not delivered, or items not what you expected etc), please reach out as soon as possible so that we can make it right. Our main priority is to ensure that our customer's expectations are exceeded.

Please keep in mind that all products are handmade and 100% natural. Product’s are curated and have a slight natural scent, no fragrance added.

 Returns/Exchanges

Your satisfaction is our top priority and we will do what we can, to ensure your satisfaction with every purchase. Please do not hesitate to reach out to us at betranscendentskin@gmail.com,  at any time if you are unhappy with your order. In most cases, returns are processed as store-credit or exchange due to the nature of our products. However, in rare cases, we may accommodate store-credit due to damage/defect. In order to receive store-credit, please reach out to us within 15 days of delivery. 

If a product arrives broken or damaged, we are happy to send a replacement. However, a photograph as proof of the damage/defect is required.

Please note: We will not be able to refund the shipping cost as it is directly paid to our providers. 

Wholesale/Partnership

Interested in our partnering with us, selling our products? Click here and complete our wholesale inquiry form, we will be in touch with you shortly after. 

Reviews

Let customers speak for us

160 reviews
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I love this product !!!

Love!

I love this skincare line! My face is so smooth, even skin tone and all around healthier. I will never use anything else for my skincare routine.

Glow Full Collection

I would have to give the Glow Collection 5 stars all around. I loved the packaging from when I received my order. I like how it came in a timely
matter as well. I would say that I’ve always had fairly good skin but with using this product my skin has been FLAWLESS. I appreciate the fact that I received a thank you email right after purchasing that alone showed me they have great customer service and appreciate there customers. I defiantly recommend this product to any and everyone you won’t regret it.

Love, Love, Love

I absolutely loved using the Recharge Facial Cleanser. It left my skin feeling smooth and it smells really good! :)

Game changer

Loved the mini glow pack. Literally has changed my skin completely in just 2 weeks. I look younger and feel more confident.