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Store Policy

Shipping Policy:

We primarily ship through FedEX, all orders $50 or more are shipped for FREE using our standard method.  

Shipping Methods:

Standard (3-6 Business Days) $5

Expedited Shipping (2-3 Business Days) $10

Next-Day Shipping (1 Business Day) $15

All orders placed outside of the United States ship for free with a purchase over $80. Orders under $80 or subject to shipping carrier prices + duties. 

**We do ship outside of the United States. That shipping calculation will be determined at checkout. Not responsible for any charges by customs. 

We also offer Same-Day Shipping (excluding Sunday's) which can me selected as an option during checkout. 

Order Issues:

If you have any problems with your order, (items not delivered, or items not what you expected etc), please reach out as soon as possible so that we can make it right. Our main priority is to ensure that our customer's expectations are exceeded.

Please keep in mind that all products are handmade and 100% natural. Product’s are curated and have a slight natural scent, no fragrance added.

 Returns/Exchanges

Your satisfaction is our top priority and we will do what we can, to ensure your satisfaction with every purchase. Please do not hesitate to reach out to us at betranscendentskin@gmail.com,  at any time if you are unhappy with your order. In most cases, returns are processed as store-credit due to the nature of our products. However, in rare cases, we may accommodate store-credit due to damage/defect. In order to receive store-credit, please reach out to us within 15 days of delivery. 

If a product arrives broken or damaged, we are happy to send a replacement. However, a photograph as proof of the damage/defect is required.

Please note: We will not be able to refund the shipping cost as it is directly paid to our providers. 

Wholesale/Partnership

Interested in our partnering with us, selling our products? Click here and complete our wholesale inquiry form, we will be in touch with you shortly after. 

Reviews

Let customers speak for us

230 reviews
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Best products ever

I recently began using the full size glow pack, but in preparation for vacation, I decided to order the mini glow pack. Smaller size of course but the quality is the same as the full size glow pack. I love the way the products make my skin feel. I think the moisturizer is my fave!

Good stuff

This is my third time buying this product and it is the best. It seems like the cleanser is different but in a good way. Love these products.

My all time favorite products

Great for all types of skin and will have you glowing and feeling good about your skin.

I love this cleanser!!!!

My skin in glowing! The cleanser is gentle and effective. I love these products.

Balance Toner